File Deletion & Liability Policy

1. Introduction

TalkToMyManager (the “Platform”) provides a professional communication and administrative intermediary service for creative professionals (“Creators”) and their clients (“Recipients”). The Platform is designed to formalize the delivery of digital assets, facilitate final payments, and document the transfer of storage responsibility.

2. Non-Hosting & Passive Conduit Status

TalkToMyManager is a passive conduit and does not host, store, mirror, or archive any media files.

All digital assets remain on third-party storage providers (e.g., Google Drive, Dropbox) managed by the Creator.
The Platform has no technical ability to “recover” files that have been deleted or moved by the Creator or third-party providers.

3. The "Power Window" & Automated Expiration

The “Power Window” is the period (typically 1–60 days) during which the Creator agrees to maintain a live access link for the Recipient.

Expiration: Upon the exact date and time of expiration, the Platform will automatically revoke the access link.
Post-Expiration: Once the window has closed, the Creator is fully and permanently released from any obligation to store, maintain, or provide access to the files.

4. Mandatory Transfer of Liability

By accessing the delivery portal or clicking “Accept Files,” the Recipient agrees to the following:

Assumption of Risk: The Recipient assumes 100% of the risk of loss for the digital assets the moment the download link is revealed.
Duty to Backup:It is the Recipient’s sole responsibility to download, verify, and secure multiple backups of the assets within the Power Window.
Release of Claims: The Recipient irrevocably waives the right to bring any legal claim against the Creator or TalkToMyManager for data loss, file corruption, or lack of access following the expiration of the delivery window.

5. Digital Witnessing (Proof of Delivery)

To protect all parties, the Platform logs forensic evidence of the handoff, including:

Recipient IP address and approximate geolocation.
Precise timestamps of email opens and terms acceptance.
Metadata confirming the initiation of the download.

This data constitutes a Certified Receipt. In any dispute, this log serves as definitive proof that the assets were made available and the Recipient accepted the terms of the handoff.

6. Archive Retrieval Fees

If a Recipient requests access after the Power Window has expired, any “Retrieval Fee” charged is a service fee for the administrative labor of restoring the link. Payment of this fee does not constitute a new long-term storage contract or a guarantee that the files still exist on the Creator’s third-party storage.

7. Platform Indemnification

The Recipient and Creator agree to indemnify and hold harmless TalkToMyManager from any and all claims, losses, or damages arising from the use of the Platform, including but not limited to technical failures of third-party storage providers or the accidental deletion of assets by either party.